Help Center

Find answers to your questions, learn how to use Hexel Studio, and get the support you need.

Getting Started

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API Documentation

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Frequently Asked Questions

Getting Started

How do I create my first AI agent?
To create your first AI agent, navigate to the Hexel Flows interface, click 'New Agent', and follow our step-by-step wizard. You can choose from pre-built templates or start from scratch.
What's included in the free plan?
The free plan includes access to basic AI agents, up to 1,000 API calls per month, community support, and access to our marketplace with free agents.
How do I upgrade my account?
You can upgrade your account by going to Settings > Billing and selecting a plan that fits your needs. All upgrades are prorated and take effect immediately.

AI Agents & Workflows

Can I customize pre-built agents?
Yes! All agents from our marketplace can be customized to fit your specific needs. You can modify their parameters, add custom tools, and integrate with your existing systems.
How do I deploy agents to production?
Agents can be deployed through our Enterprise AgentOps platform. This includes staging environments, monitoring, and rollback capabilities for production deployments.
What integrations are available?
We support integrations with popular tools like Slack, Discord, Zapier, webhooks, and custom APIs. Check our integrations page for the full list.

Billing & Plans

How is usage calculated?
Usage is calculated based on API calls, agent executions, and data processing. Each plan includes specific limits, and you can monitor your usage in real-time through your dashboard.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your account will remain active until the end of your current billing period, and you won't be charged for the next cycle.
Do you offer enterprise pricing?
Yes, we offer custom enterprise pricing for organizations with specific needs. Contact our sales team for a personalized quote and demo.

Get Support

Live Chat

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Available 24/7

Submit Ticket

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Response within 24 hours

Community Forum

Ask questions and share knowledge

Community moderated

System Status

All systems operational

View Status Page

Learning Resources

Documentation

API Reference

Complete API documentation

SDK Guides

Language-specific guides

Best Practices

Tips for optimal usage

Tutorials

Building Your First Agent

Step-by-step video guide

Advanced Workflows

Complex automation examples

Integration Tutorials

Connect with external services

Examples

Sample Agents

Ready-to-use agent templates

Use Case Studies

Real-world implementations

Code Snippets

Common integration patterns

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